{ "played_at": "2026-10-31T19:59:15.323Z", "n8n": "2.43.8", "cases": [ { "id": "lead-propre", "title": "Lead propre (Tally)", "expect": "Contact créé, qualifié chaud par le modèle simulé, trois créneaux proposés, un email, une alerte #ventes.", "pass": true, "responses": [ { "payload": "tally-velo-leman", "http": 200, "ms": 296, "body": { "status": "ok", "submission_id": "sub_V8kQ2m", "crm_action": "created", "contact": "C-1001", "route": "creneaux", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto" } } } ], "calls": [ "GET /crm/contacts : 200", "POST /llm/qualify : 200", "PUT /crm/contacts : 200", "POST /calendar/slots : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [], "outbox": 0, "slack": 0, "calendar": 0, "incidents": 0, "calls": 0 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 90" } ], "outbox": 1, "slack": 1, "calendar": 1, "incidents": 0, "calls": 6 }, "outbox": [ { "to": "claire.fontaine@velo-leman.example", "subject": "Votre demande : trois créneaux pour en parler", "template": "rdv", "at": "2026-10-31T19:58:26.262Z", "key": "sub_V8kQ2m:mail" } ], "slack": [ { "channel": "#ventes", "text": "Lead chaud (90/100) : Claire Fontaine (Atelier Vélo Léman Sàrl), contact C-1001. Budget annoncé de 8000 CHF, délai court, demande explicite. Trois créneaux proposés par email.", "at": "2026-10-31T19:58:26.277Z", "key": "sub_V8kQ2m:slack" } ], "incidents": [], "calendar": [ { "key": "sub_V8kQ2m:slots", "email": "claire.fontaine@velo-leman.example", "timezone": "Europe/Zurich", "slots": [ "2026-11-03T09:30:00+01:00", "2026-11-03T14:00:00+01:00", "2026-11-04T10:30:00+01:00" ], "created_at": "2026-10-31T19:58:26.248Z" } ], "executions": [ { "id": 1, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:26.040000+00:00", "ms": 246, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 1, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 23, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 9, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 14, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 23, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 6, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 3, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 18, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 10, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 25, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 38, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 4, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 3, "error": null }, { "node": "Agenda : proposer 3 créneaux (simulé)", "status": "success", "ms": 19, "error": null }, { "node": "Email : proposition de rendez-vous (simulé)", "status": "success", "ms": 15, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 13, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 8, "error": null } ] } ] }, { "id": "doublon", "title": "Doublon : la même personne renvoie le formulaire (Typeform, email en majuscules et espaces)", "expect": "Contact existant mis à jour (pas de second contact), qualification d'origine conservée sans nouvel appel au modèle, aucun second email au prospect, alerte « doublon » dans #ventes.", "pass": true, "responses": [ { "payload": "typeform-velo-leman-relance", "http": 200, "ms": 93, "body": { "status": "ok", "submission_id": "tf_9q8w7e6r5t", "crm_action": "updated", "contact": "C-1001", "route": "doublon", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto", "reused": true } } } ], "calls": [ "GET /crm/contacts : 200", "PUT /crm/contacts : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 90" } ], "outbox": 1, "slack": 1, "calendar": 1, "incidents": 0, "calls": 6 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 2, "calendar": 1, "incidents": 0, "calls": 9 }, "outbox": [], "slack": [ { "channel": "#ventes", "text": "Doublon : Claire Fontaine (Atelier Vélo Léman Sàrl) a renvoyé le formulaire. Contact C-1001 mis à jour, pas de second email au prospect. Nouveau message : « Je relance : avez-vous bien reçu ma demande ? »", "at": "2026-10-31T19:58:28.508Z", "key": "tf_9q8w7e6r5t:slack" } ], "incidents": [], "calendar": [], "executions": [ { "id": 2, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:28.457000+00:00", "ms": 54, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 8, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 6, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 4, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 4, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "Reprendre la qualification", "status": "success", "ms": 3, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 5, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 1, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 2, "error": null } ] } ] }, { "id": "livraison-repetee", "title": "Livraison répétée : le même webhook arrive une seconde fois", "expect": "Aucun effet de plus : pas d'appel au modèle, CRM inchangé, email, créneaux et alerte ignorés par leur clé d'idempotence.", "pass": true, "responses": [ { "payload": "tally-velo-leman", "http": 200, "ms": 69, "body": { "status": "ok", "submission_id": "sub_V8kQ2m", "crm_action": "unchanged", "contact": "C-1001", "route": "creneaux", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto", "reused": true } } } ], "calls": [ "GET /crm/contacts : 200", "PUT /crm/contacts : 200", "POST /calendar/slots : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 2, "calendar": 1, "incidents": 0, "calls": 9 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 2, "calendar": 1, "incidents": 0, "calls": 14 }, "outbox": [], "slack": [], "incidents": [], "calendar": [], "executions": [ { "id": 3, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:31.445000+00:00", "ms": 54, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 4, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 5, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 3, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 3, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "Reprendre la qualification", "status": "success", "ms": 5, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 7, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 1, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 1, "error": null }, { "node": "Agenda : proposer 3 créneaux (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Email : proposition de rendez-vous (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 2, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 1, "error": null } ] } ] }, { "id": "formulaire-malforme", "title": "Formulaire malformé (email invalide, téléphone faux, consentement absent) puis charge utile inconnue", "expect": "Réponse 422 avec la liste des erreurs, rien dans le CRM, une note dans #ops-alertes pour chaque rejet.", "pass": true, "responses": [ { "payload": "typeform-malforme", "http": 422, "ms": 65, "body": { "status": "rejected", "errors": [ "email invalide : marc.dubois@", "téléphone invalide : 12", "consentement au recontact absent" ] } }, { "payload": "inconnu", "http": 422, "ms": 2435, "body": { "status": "rejected", "errors": [ "format de formulaire inconnu (ni Typeform ni Tally)" ] } } ], "calls": [ "POST /slack/post : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 2, "calendar": 1, "incidents": 0, "calls": 14 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 4, "calendar": 1, "incidents": 0, "calls": 16 }, "outbox": [], "slack": [ { "channel": "#ops-alertes", "text": "Formulaire rejeté (typeform, soumission tf_m4lf0rm3) : email invalide : marc.dubois@ ; téléphone invalide : 12 ; consentement au recontact absent. Rien n'a été écrit dans le CRM.", "at": "2026-10-31T19:58:34.506Z", "key": "reject:tf_m4lf0rm3" }, { "channel": "#ops-alertes", "text": "Formulaire rejeté (source inconnue, soumission sans identifiant) : format de formulaire inconnu (ni Typeform ni Tally). Rien n'a été écrit dans le CRM.", "at": "2026-10-31T19:58:37.545Z", "key": "reject:1793476717541" } ], "incidents": [], "calendar": [], "executions": [ { "id": 4, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:34.468000+00:00", "ms": 43, "last_node": "Répondre 422", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 6, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 7, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 2, "error": null }, { "node": "Préparer le rejet", "status": "success", "ms": 7, "error": null }, { "node": "Slack : formulaire rejeté (simulé)", "status": "success", "ms": 10, "error": null }, { "node": "Répondre 422", "status": "success", "ms": 4, "error": null } ] }, { "id": 5, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:37.484000+00:00", "ms": 63, "last_node": "Répondre 422", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 1, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 8, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 22, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 8, "error": null }, { "node": "Préparer le rejet", "status": "success", "ms": 11, "error": null }, { "node": "Slack : formulaire rejeté (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Répondre 422", "status": "success", "ms": 1, "error": null } ] } ] }, { "id": "crm-instable", "title": "CRM instable : deux erreurs 503 puis retour", "expect": "La troisième tentative passe toute seule (reprise du nœud CRM, 2 s entre deux essais) : contact créé une seule fois, puis la suite normale du flux.", "pass": true, "responses": [ { "payload": "tally-physio-keller", "http": 200, "ms": 4188, "body": { "status": "ok", "submission_id": "sub_K3ll3r", "crm_action": "created", "contact": "C-1002", "route": "creneaux", "qualification": { "score": 60, "category": "chaud", "reason": "budget moyen, demande explicite", "status": "auto" } } } ], "calls": [ "GET /crm/contacts : 200", "POST /llm/qualify : 200", "PUT /crm/contacts : 503", "PUT /crm/contacts : 503", "PUT /crm/contacts : 200", "POST /calendar/slots : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" } ], "outbox": 1, "slack": 4, "calendar": 1, "incidents": 0, "calls": 16 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" } ], "outbox": 2, "slack": 5, "calendar": 2, "incidents": 0, "calls": 24 }, "outbox": [ { "to": "sophie@physio-keller.example", "subject": "Votre demande : trois créneaux pour en parler", "template": "rdv", "at": "2026-10-31T19:58:43.856Z", "key": "sub_K3ll3r:mail" } ], "slack": [ { "channel": "#ventes", "text": "Lead chaud (60/100) : Sophie Keller (Cabinet Physio Keller), contact C-1002. Budget moyen, demande explicite. Trois créneaux proposés par email.", "at": "2026-10-31T19:58:43.860Z", "key": "sub_K3ll3r:slack" } ], "incidents": [], "calendar": [ { "key": "sub_K3ll3r:slots", "email": "sophie@physio-keller.example", "timezone": "Europe/Zurich", "slots": [ "2026-11-03T09:30:00+01:00", "2026-11-03T14:00:00+01:00", "2026-11-04T10:30:00+01:00" ], "created_at": "2026-10-31T19:58:43.850Z" } ], "executions": [ { "id": 6, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:39.701000+00:00", "ms": 4161, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 5, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 6, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 3, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 5, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 5, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 5, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 4078, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 15, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 2, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 1, "error": null }, { "node": "Agenda : proposer 3 créneaux (simulé)", "status": "success", "ms": 10, "error": null }, { "node": "Email : proposition de rendez-vous (simulé)", "status": "success", "ms": 6, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 1, "error": null } ] } ] }, { "id": "crm-en-panne", "title": "CRM en panne plus longtemps que les reprises, puis rétabli", "expect": "Trois échecs, exécution en erreur, le workflow d'erreur écrit l'incident et alerte #ops-alertes, le formulaire reçoit une erreur. Après retour du CRM, le rejeu de la même soumission crée le contact une seule fois.", "pass": true, "responses": [ { "payload": "typeform-garage-bernasconi", "http": 500, "ms": 4141, "body": { "message": "Error in workflow" } }, { "payload": "typeform-garage-bernasconi", "http": 200, "ms": 83, "body": { "status": "ok", "submission_id": "tf_b3rn4sc0n1", "crm_action": "created", "contact": "C-1003", "route": "creneaux", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 6000 CHF, délai court, demande explicite", "status": "auto" } } } ], "calls": [ "GET /crm/contacts : 200", "POST /llm/qualify : 200", "PUT /crm/contacts : 503", "PUT /crm/contacts : 503", "PUT /crm/contacts : 503", "POST /ops/incident : 200", "POST /slack/post : 200", "GET /crm/contacts : 200", "POST /llm/qualify : 200", "PUT /crm/contacts : 200", "POST /calendar/slots : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" } ], "outbox": 2, "slack": 5, "calendar": 2, "incidents": 0, "calls": 24 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "submissions": 1, "tags": "typeform, qualifie-auto, chaud", "qualification": "chaud 90" } ], "outbox": 3, "slack": 7, "calendar": 3, "incidents": 1, "calls": 37 }, "outbox": [ { "to": "luca@garage-bernasconi.example", "subject": "Votre demande : trois créneaux pour en parler", "template": "rdv", "at": "2026-10-31T19:58:54.830Z", "key": "tf_b3rn4sc0n1:mail" } ], "slack": [ { "channel": "#ops-alertes", "text": "Échec du flux « Flux leads PME (démo Memo Labs) » à l'étape « CRM : créer ou mettre à jour (simulé) » (exécution 7) : Service unavailable - try again later or consider setting this node to retry automatically (in the node settings). Rien n'est perdu : le formulaire a reçu une erreur et la même soumission peut être rejouée sans doublon.", "at": "2026-10-31T19:58:50.169Z", "key": "alert:7" }, { "channel": "#ventes", "text": "Lead chaud (90/100) : Luca Bernasconi (Garage Bernasconi SA), contact C-1003. Budget annoncé de 6000 CHF, délai court, demande explicite. Trois créneaux proposés par email.", "at": "2026-10-31T19:58:54.832Z", "key": "tf_b3rn4sc0n1:slack" } ], "incidents": [ { "workflow": "Flux leads PME (démo Memo Labs)", "execution_id": "7", "failed_node": "CRM : créer ou mettre à jour (simulé)", "error": "Service unavailable - try again later or consider setting this node to retry automatically (in the node settings)", "mode": "webhook", "url": "http://localhost:5678/workflow/leadIntakeDemo01/executions/7", "text": "Échec du flux « Flux leads PME (démo Memo Labs) » à l'étape « CRM : créer ou mettre à jour (simulé) » (exécution 7) : Service unavailable - try again later or consider setting this node to retry automatically (in the node settings). Rien n'est perdu : le formulaire a reçu une erreur et la même soumission peut être rejouée sans doublon.", "received_at": "2026-10-31T19:58:50.159Z" } ], "calendar": [ { "key": "tf_b3rn4sc0n1:slots", "email": "luca@garage-bernasconi.example", "timezone": "Europe/Zurich", "slots": [ "2026-11-03T09:30:00+01:00", "2026-11-03T14:00:00+01:00", "2026-11-04T10:30:00+01:00" ], "created_at": "2026-10-31T19:58:54.827Z" } ], "executions": [ { "id": 7, "workflow": "leadIntakeDemo01", "status": "error", "mode": "webhook", "started": "2026-10-31T19:58:46.017000+00:00", "ms": 4097, "last_node": "CRM : créer ou mettre à jour (simulé)", "error": "Service unavailable - try again later or consider setting this node to retry automatically (in the node settings)", "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 8, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 5, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 4, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 5, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 5, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 3, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "error", "ms": 4053, "error": "Service unavailable - try again later or consider setting this node to retry automatically (in the node settings)" } ] }, { "id": 8, "workflow": "errorAlertDemo01", "status": "success", "mode": "error", "started": "2026-10-31T19:58:50.139000+00:00", "ms": 31, "last_node": "Slack : alerte #ops-alertes (simulé)", "error": null, "nodes": [ { "node": "Exécution en échec", "status": "success", "ms": 0, "error": null }, { "node": "Mettre en forme l'incident", "status": "success", "ms": 5, "error": null }, { "node": "Journal des incidents (simulé)", "status": "success", "ms": 10, "error": null }, { "node": "Slack : alerte #ops-alertes (simulé)", "status": "success", "ms": 11, "error": null } ] }, { "id": 9, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:54.776000+00:00", "ms": 58, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 7, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 7, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 3, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 4, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 5, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 4, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 1, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 0, "error": null }, { "node": "Agenda : proposer 3 créneaux (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Email : proposition de rendez-vous (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 2, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 1, "error": null } ] } ] }, { "id": "llm-timeout", "title": "Modèle trop lent (6 s pour un délai de 4 s)", "expect": "Deux tentatives, puis repli : le lead est enregistré en « à qualifier », accusé de réception, l'équipe est prévenue. Aucun lead perdu.", "pass": true, "responses": [ { "payload": "tally-traiteur-rossi", "http": 200, "ms": 8670, "body": { "status": "ok", "submission_id": "sub_R0ss1", "crm_action": "created", "contact": "C-1004", "route": "accuse", "qualification": { "score": null, "category": "à qualifier", "reason": "modèle trop lent (délai de 4 s dépassé)", "status": "manuelle" } } } ], "calls": [ "GET /crm/contacts : 200", "POST /llm/qualify : abandonné par le client", "POST /llm/qualify : abandonné par le client", "PUT /crm/contacts : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "submissions": 1, "tags": "typeform, qualifie-auto, chaud", "qualification": "chaud 90" } ], "outbox": 3, "slack": 7, "calendar": 3, "incidents": 1, "calls": 37 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "submissions": 1, "tags": "typeform, qualifie-auto, chaud", "qualification": "chaud 90" }, { "id": "C-1004", "email": "nadia@traiteur-rossi.example", "name": "Nadia Rossi", "company": "Traiteur Rossi", "submissions": 1, "tags": "tally, qualification-manuelle, à qualifier", "qualification": "à qualifier" } ], "outbox": 4, "slack": 8, "calendar": 3, "incidents": 1, "calls": 43 }, "outbox": [ { "to": "nadia@traiteur-rossi.example", "subject": "Nous avons bien reçu votre demande", "template": "accuse", "at": "2026-10-31T19:59:06.419Z", "key": "sub_R0ss1:mail" } ], "slack": [ { "channel": "#ventes", "text": "Nouveau lead à qualifier à la main : Nadia Rossi (Traiteur Rossi), contact C-1004. Motif : modèle trop lent (délai de 4 s dépassé). Accusé de réception envoyé.", "at": "2026-10-31T19:59:06.428Z", "key": "sub_R0ss1:slack" } ], "incidents": [], "calendar": [], "executions": [ { "id": 10, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:57.785000+00:00", "ms": 8647, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 6, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 7, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 2, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 4, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 1, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 8522, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 20, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 17, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 13, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 1, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 3, "error": null }, { "node": "Email : accusé de réception (simulé)", "status": "success", "ms": 26, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 6, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 2, "error": null } ] } ] }, { "id": "llm-hors-contrat", "title": "Réponse du modèle hors contrat (score 140, catégorie inventée)", "expect": "Le contrôle en code refuse la réponse, le lead part en qualification manuelle au lieu d'être classé faux.", "pass": true, "responses": [ { "payload": "typeform-menuiserie-meier", "http": 200, "ms": 98, "body": { "status": "ok", "submission_id": "tf_m31er", "crm_action": "created", "contact": "C-1005", "route": "accuse", "qualification": { "score": null, "category": "à qualifier", "reason": "réponse du modèle hors contrat : score hors bornes (140), catégorie inconnue (prioritaire absolu)", "status": "manuelle" } } } ], "calls": [ "GET /crm/contacts : 200", "POST /llm/qualify : 200", "PUT /crm/contacts : 200", "POST /mail/send : 200", "POST /slack/post : 200" ], "before": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "submissions": 1, "tags": "typeform, qualifie-auto, chaud", "qualification": "chaud 90" }, { "id": "C-1004", "email": "nadia@traiteur-rossi.example", "name": "Nadia Rossi", "company": "Traiteur Rossi", "submissions": 1, "tags": "tally, qualification-manuelle, à qualifier", "qualification": "à qualifier" } ], "outbox": 4, "slack": 8, "calendar": 3, "incidents": 1, "calls": 43 }, "after": { "crm": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "submissions": 2, "tags": "tally, qualifie-auto, chaud, typeform, resoumission", "qualification": "chaud 90" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "submissions": 1, "tags": "tally, qualifie-auto, chaud", "qualification": "chaud 60" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "submissions": 1, "tags": "typeform, qualifie-auto, chaud", "qualification": "chaud 90" }, { "id": "C-1004", "email": "nadia@traiteur-rossi.example", "name": "Nadia Rossi", "company": "Traiteur Rossi", "submissions": 1, "tags": "tally, qualification-manuelle, à qualifier", "qualification": "à qualifier" }, { "id": "C-1005", "email": "thomas@menuiserie-meier.example", "name": "Thomas Meier", "company": "Menuiserie Meier", "submissions": 1, "tags": "typeform, qualification-manuelle, à qualifier", "qualification": "à qualifier" } ], "outbox": 5, "slack": 9, "calendar": 3, "incidents": 1, "calls": 48 }, "outbox": [ { "to": "thomas@menuiserie-meier.example", "subject": "Nous avons bien reçu votre demande", "template": "accuse", "at": "2026-10-31T19:59:09.550Z", "key": "tf_m31er:mail" } ], "slack": [ { "channel": "#ventes", "text": "Nouveau lead à qualifier à la main : Thomas Meier (Menuiserie Meier), contact C-1005. Motif : réponse du modèle hors contrat : score hors bornes (140), catégorie inconnue (prioritaire absolu). Accusé de réception envoyé.", "at": "2026-10-31T19:59:09.553Z", "key": "tf_m31er:slack" } ], "incidents": [], "calendar": [], "executions": [ { "id": 11, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:59:09.495000+00:00", "ms": 59, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 0, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 7, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 8, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 3, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 4, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 0, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 5, "error": null }, { "node": "CRM : créer ou mettre à jour (simulé)", "status": "success", "ms": 4, "error": null }, { "node": "Décider de la suite", "status": "success", "ms": 4, "error": null }, { "node": "Nouveau contact ?", "status": "success", "ms": 1, "error": null }, { "node": "Lead chaud ?", "status": "success", "ms": 1, "error": null }, { "node": "Email : accusé de réception (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Slack : alerter l'équipe (simulé)", "status": "success", "ms": 3, "error": null }, { "node": "Répondre 200", "status": "success", "ms": 1, "error": null } ] } ] } ], "crm_final": [ { "id": "C-1001", "email": "claire.fontaine@velo-leman.example", "name": "Claire Fontaine", "phone": "+41795550123", "company": "Atelier Vélo Léman Sàrl", "source": "tally", "last_message": "Je relance : avez-vous bien reçu ma demande ?", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto", "reused": true }, "qualifications": { "sub_V8kQ2m": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto" }, "tf_9q8w7e6r5t": { "score": 90, "category": "chaud", "reason": "budget annoncé de 8000 CHF, délai court, demande explicite", "status": "auto", "reused": true } }, "tags": [ "tally", "qualifie-auto", "chaud", "typeform", "resoumission" ], "submissions": [ "sub_V8kQ2m", "tf_9q8w7e6r5t" ], "created_at": "2026-10-31T19:58:26.181Z", "updated_at": "2026-10-31T19:58:28.499Z" }, { "id": "C-1002", "email": "sophie@physio-keller.example", "name": "Sophie Keller", "company": "Cabinet Physio Keller", "source": "tally", "last_message": "Pouvez-vous m'envoyer de la documentation sur la prise de rendez-vous en ligne ?", "qualification": { "score": 60, "category": "chaud", "reason": "budget moyen, demande explicite", "status": "auto" }, "qualifications": { "sub_K3ll3r": { "score": 60, "category": "chaud", "reason": "budget moyen, demande explicite", "status": "auto" } }, "tags": [ "tally", "qualifie-auto", "chaud" ], "submissions": [ "sub_K3ll3r" ], "created_at": "2026-10-31T19:58:43.818Z", "updated_at": "2026-10-31T19:58:43.818Z" }, { "id": "C-1003", "email": "luca@garage-bernasconi.example", "name": "Luca Bernasconi", "phone": "+41915550234", "company": "Garage Bernasconi SA", "source": "typeform", "last_message": "Relances automatiques des clients pour les services, à démarrer avant la fin de l'année. Merci de me rappeler.", "qualification": { "score": 90, "category": "chaud", "reason": "budget annoncé de 6000 CHF, délai court, demande explicite", "status": "auto" }, "qualifications": { "tf_b3rn4sc0n1": { "score": 90, "category": "chaud", "reason": "budget annoncé de 6000 CHF, délai court, demande explicite", "status": "auto" } }, "tags": [ "typeform", "qualifie-auto", "chaud" ], "submissions": [ "tf_b3rn4sc0n1" ], "created_at": "2026-10-31T19:58:54.819Z", "updated_at": "2026-10-31T19:58:54.819Z" }, { "id": "C-1004", "email": "nadia@traiteur-rossi.example", "name": "Nadia Rossi", "company": "Traiteur Rossi", "source": "tally", "last_message": "Nous recevons les commandes par email et par messagerie, nous aimerions un formulaire unique avec devis.", "qualification": { "score": null, "category": "à qualifier", "reason": "modèle trop lent (délai de 4 s dépassé)", "status": "manuelle" }, "qualifications": { "sub_R0ss1": { "score": null, "category": "à qualifier", "reason": "modèle trop lent (délai de 4 s dépassé)", "status": "manuelle" } }, "tags": [ "tally", "qualification-manuelle", "à qualifier" ], "submissions": [ "sub_R0ss1" ], "created_at": "2026-10-31T19:59:06.374Z", "updated_at": "2026-10-31T19:59:06.374Z" }, { "id": "C-1005", "email": "thomas@menuiserie-meier.example", "name": "Thomas Meier", "company": "Menuiserie Meier", "source": "typeform", "last_message": "Un devis pour automatiser nos factures.", "qualification": { "score": null, "category": "à qualifier", "reason": "réponse du modèle hors contrat : score hors bornes (140), catégorie inconnue (prioritaire absolu)", "status": "manuelle" }, "qualifications": { "tf_m31er": { "score": null, "category": "à qualifier", "reason": "réponse du modèle hors contrat : score hors bornes (140), catégorie inconnue (prioritaire absolu)", "status": "manuelle" } }, "tags": [ "typeform", "qualification-manuelle", "à qualifier" ], "submissions": [ "tf_m31er" ], "created_at": "2026-10-31T19:59:09.541Z", "updated_at": "2026-10-31T19:59:09.541Z" } ], "executions": [ { "id": 1, "workflow": "leadIntakeDemo01", "status": "success", "mode": "webhook", "started": "2026-10-31T19:58:26.040000+00:00", "ms": 246, "last_node": "Répondre 200", "error": null, "nodes": [ { "node": "Formulaire (Typeform ou Tally)", "status": "success", "ms": 1, "error": null }, { "node": "Réglages du client", "status": "success", "ms": 23, "error": null }, { "node": "Normaliser et valider", "status": "success", "ms": 9, "error": null }, { "node": "Formulaire valide ?", "status": "success", "ms": 14, "error": null }, { "node": "CRM : chercher le contact (simulé)", "status": "success", "ms": 23, "error": null }, { "node": "Doublon ?", "status": "success", "ms": 6, "error": null }, { "node": "Qualification déjà enregistrée ?", "status": "success", "ms": 3, "error": null }, { "node": "IA : qualifier le lead (simulé)", "status": "success", "ms": 18, "error": null }, { "node": "Contrôler la qualification", "status": "success", "ms": 10, 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